Orders And Payments

How To Pay ?

You can easily pay your order with confidence at The Original Crafts either by PayPal or by Credit Card.

To cancel a recent order ( less than 48 hours) you can contact us by mail

at [email protected] and we will cancel your order and proceed with your refund right away.

If it is more than 48 hours, it means your order had been probably shipped, in that case, you can

To change or modify a recent order ( less than 48 hours), you can contact us by email

at [email protected] and we will update the changes right away.

If it is after 48 hours, your order has been probably shipped! in this case you can contact us by mail

to discuss a solution.

If you need more information about a specific product, you can contact us

at [email protected] or on our Facebook page and we will help you as soon as possible.

Our products are delivered within 2 to 5 Days after receiving your order.

If after 1 week you haven’t received your order, we recommend to wait for another 3 days. After that

time, please, contact us at [email protected] and we will check your delivery.

In this case, your order has been sent in two separate packages. The second package will be delivered

to you in the next days. For more information you can contact us at [email protected]

Sometimes information of an order takes time to be updated on the Post Office system.

Please try again after a few days and you will be able to have some information about your order.

For further information, you can contact us at [email protected]

If the tracking code shows delivered and you haven’t received anything, it could be that someon

from around your area received it for you. You can always ask your neighbors, or family members.

If you haven’t found your order, you can contact us at [email protected] and we will be

glad to help you.